Privacy Policy
1. Introduction and Scope
marketvia (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information with care. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Site or purchase wall art prints from us.
We collect only the information reasonably required to operate our business and deliver a smooth, secure shopping experience.
2. Information You Provide Directly
Order Details
When you place an order, we may collect your full name, billing and shipping addresses, email address, phone number, and order information, including selected items, sizes, and quantities.
Payment transactions are processed securely through trusted third-party providers. We do not store payment details on our servers.
Customer Support Communications
If you contact us, any information you choose to share—such as emails, messages, or attachments—is used solely to respond to your request and improve our support services.
3. Information Collected Automatically
While you browse the Site, certain technical information may be gathered automatically. This includes your IP address, browser type, device details, pages viewed, and time spent on the Site.
This data helps us improve website performance, enhance usability, and maintain appropriate security measures.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to support and improve your experience on the Site. These include:
- Essential cookies that enable core functions such as cart functionality and secure checkout
- Analytics tools that help us understand visitor behavior and identify opportunities for improvement
- Marketing cookies that may support personalized advertising
You can manage or disable these technologies at any time through your browser settings.
5. How We Use Your Information
We use the personal information we collect for the following purposes:
- Processing and fulfilling orders, including sending confirmations and shipping updates
- Responding to questions and providing customer assistance
- Detecting and preventing fraudulent or unauthorized activity
- Improving website performance and the overall user experience
- Sending marketing communications when you have opted in to receive them
- Meeting legal, regulatory, or compliance requirements
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those messages. We do not use your personal information for unrelated purposes without your consent.
6. How We Share Information
We do not sell or rent your personal information. Data is shared only when necessary to provide and operate our services.
This may include sharing limited information with:
- Shipping providers, who receive delivery details required to complete your order
- Payment processors such as Stripe or PayPal, who handle transactions securely
- Operational service providers who may access limited data strictly for processing and site functionality
- Legal authorities, when required by law or necessary to protect our rights
All third parties with whom we share data are required to maintain appropriate data protection standards.
7. Data Retention and Security
We retain necessary information, including order and transaction records, for legal and accounting purposes. Other data is retained only for as long as reasonably needed.
We implement standard security measures to protect your information, including SSL-encrypted connections, restricted access controls, and ongoing system monitoring.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
- Access or request a copy of the information we hold about you
- Correct inaccurate or outdated data
- Request deletion of your data
- Restrict or object to certain types of processing
- Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the details provided below.
9. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable legal requirements.
Any updates will be posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
10. Contact Us
For privacy-related questions or requests, please reach out to us using the following details:
Store: marketvia
Email: contact@marketvia.shop
Phone: +1 802 793 6183
Address: 175 Curran Ave, Island Pond, VT 05846, USA